FAQS

Can I change or cancel my order?

As much as we would love to help, it is not logistically possible to change or cancel an order once it has been processed through checkout.

This means that no further changes can be made to your order once processed including and not limited to: removing and/or adding items to your order, combining orders or cancelling your order.

How long will it take to receive my order?

● Shipping is within 2-7 business days depending on your location. 

● Cairo & Giza delivery is within 3 working days

● Alexandria delivery is within 3-5 working days

● Other Governorates delivery is within 3-7 working days

How much will shipping cost?

Based on your location, shipping cost will be calculated at checkout.

Can I exchange/refund any item?

You can exchange the item you purchased, if you aren’t satisfied with it, with another item within 5 days ONLY. In this case, items must be received in original condition – unworn, unwashed

We don’t accept returns unless the item you purchased is defective. If you receive a defective item, please contact us at INFO@DOUBLE-D.COM with details of the product and the defect.